Refund Policy
Last updated: August 2026
Our promise
If Jobly Pro is not right for you, we want to make it right. We offer a 14-day refund on your first payment — no questions asked.
Subscriptions
Jobly Pro is a monthly subscription billed through Paddle, our Merchant of Record. A refund covers the most recent charge on your subscription. If you are within 14 days of that charge, we will refund it in full. After 14 days, refunds are considered on a case-by-case basis (for example, a technical issue that prevented you from using the service).
How to request a refund
- Open the billing portal and use Paddle’s self-serve refund request, or
- Email hello@jobly.browser-tools.com with the email address you used to purchase, and we’ll process the refund through Paddle.
Cancelling
You can cancel anytime from the billing portal. Cancellation stops future billing; access continues until the end of the paid period. You do not lose access immediately when you cancel.
Processing time
Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
Questions
Email hello@jobly.browser-tools.com and we’ll help.